Globe Telecom is advancing the nation’s digital security through its Application Programming Interface (API) ecosystem. Following its GSMA certification on Number Verification API earlier this year, Globe is leading the nation’s urgent move toward using next-generation authentication to protect customers online. This proactive shift addresses the vulnerabilities of legacy methods like One-Time Passwords (OTPs), which are increasingly targeted by phishing and social engineering scams.

In support of the Bangko Sentral ng Pilipinas (BSP)’s mandate to adopt stronger, more adaptive security measures across the financial sector, Globe Business, Globe’s enterprise arm, is accelerating the shift toward next-generation authentication. Through a series of roadshows and ongoing collaborations with leading banks and financial institutions, Globe is helping organizations adopt API-based security frameworks that strengthen customer protection and prevent digital fraud. This pioneering move is critical in establishing a more resilient digital economy, setting new industry standards, and protecting the nation’s digital infrastructure.

Driving security innovation, powered by Globe API ecosystem

Powered by Globe’s ecosystem, this solution offers seamless and secure user verification, eliminating the vulnerabilities associated with traditional methods. This innovation is set to empower financial institutions to better protect their customers and build trust.

“Our commitment is rooted in nation-building. Globe provides the vital network infrastructure and drives next-generation authentication through APIs nationwide, ensuring digital assurance and ongoing innovation,” said Globe President and CEO Carl Cruz. “With these capabilities, we empower our customers to confidently accelerate their growth and cultivate a trusted digital ecosystem.”

Globe is a member operator of Bridge Alliance and was one of the earliest supporters of the Bridge Alliance API Exchange (BAEx), which extends Globe’s APIs to a broader ecosystem across Asia and beyond. BAEx enables global enterprises to seamlessly access Globe’s network capabilities, reaffirming Globe’s commitment to offering recognised, seamless and trusted API-powered solutions.

Moreover, Globe is expanding API accessibility through Concati, its marketplace for developers.  As an emerging platform, Concati connects regional developers to mobile network operators and API publishers. This approach opens access for local and regional enterprises to adopt secure, scalable APIs like SNA, driving seamless integration and accelerating innovation across Southeast Asia.

“We are unlocking the true value of the API economy through Concati. By creating a standardized, single point of access, we drastically accelerate time-to-market, allowing developers to focus on innovation instead of complex integration,” added Vince Yamat, 917Ventures Managing Director and CEO.

Globe’s CPaaS (Communication Platform-as-a-Service) business, M360, also plays a vital role. As an expert in global and local API aggregation, M360 ensures operational excellence and security at scale, empowering organizations to build secure digital ecosystems, both locally and internationally. “Operational excellence is the foundation of digital trust. Our focus is delivering certified security and authentication services that our customers can rely on to scale secure, intelligent, and rich customer experiences,” said Ramon Hirang, Chief Executive Officer of M360.

Leading the digital future

This Globe API ecosystem, comprising Globe Business, Concati, and M360, clearly defines the multi-party framework that cements Globe Business’s leadership in enterprise digital transformation. As a testament to this, Globe is actively building the future today through global certifications, regional alliances, and local API adoption, equipping Philippine enterprises to secure transactions, streamline user experiences, and confidently elevate their digital offerings.

To schedule a consultation with Globe Business, visit www.globe.com.ph/business.

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This year’s conference brought together over 4,000 representatives from governments, private sector, and civil society organizations, underscoring the urgent need for cooperation in tackling disaster risk and strengthening resilience in one of the most disaster-prone regions globally.

“Globe contributes to a safer, more resilient nation by leveraging technology to empower communities, government agencies, and local government units with the tools they need to respond swiftly and inclusively to disaster scenarios,” said KD Dizon, Head of Globe Business.

Globe’s suite of tools facilitates proactive disaster preparedness, helping organizations and local governments prepare communities well before disaster strikes. These include:

●       Inquiro – A data analytics platform, Inquiro enables stakeholders to analyze high-risk areas by identifying patterns and trends from large data sets.  This allows proactive planning and prioritized evacuation, ensuring that individuals in vulnerable zones are informed and prepared.

●       M360 – A multi-channel messaging platform that supports remote collaboration and communication. M360 delivers alerts, notifications, and public awareness messages via SMS to a target population, helping public and private organizations prepare for emergencies. The platform supports community engagement by offering hotlines and chatbots, strengthening connectivity with residents during critical periods.

●       Load Up – A prepaid load distribution platform, Load Up provides a secure and convenient way to disburse mobile load to personnel so they can stay connected. The platform also allows segmentation of contact groups, supports flexible scheduling, and provides detailed reporting and audit trail.

When disaster strikes, Globe ensures continued connectivity through rapidly deployable Emergency Base Stations. These units enable communication in affected areas, minimizing disruption, and enhancing situational awareness for impacted communities.

In the post-disaster phase when mobility is restricted, Globe supports recovery through KonsultaMD a telehealth platform that provides remote medical consultations, including mental health guidance.

The 2024 APMCDRR, hosted by the Philippines in collaboration with the United Nations Office for Disaster Risk Reduction (UNDRR), served as Asia-Pacific’s primary platform to monitor progress on the Sendai Framework for Disaster Risk Reduction 2015-2030.

For more information on Globe’s disaster preparedness and management initiatives, please visit https://www.globe.com.ph/.

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From August 27 to September 27 this year, its first month of implementing this measure, the network blocked 343 URLs and 16 domains containing NPI flagged by its partner Internet Watch Foundation.

The IWF has been at the forefront of combating NPI, recognizing its potential to cause significant harm to viewers and its illegal status in many jurisdictions.  On its website, the IWF said even accidental viewing of child sexual abuse material, even those made with CGI or cartoons, “can cause lasting damage for the person who stumbled upon it.”

“Globe is committed to creating a safer online environment for everyone, especially children,” said Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer. “Our intensified efforts to block access to harmful content, including NPI, demonstrate our dedication to protecting children from online sexual exploitation.”

Globe’s initiative to block NPI is part of its long-standing sustainability campaign #MakeITSafePH, which aims to combat online child sexual abuse and exploitation. The company has invested over $2.7 million in advanced content filtering systems to detect and block illegal content. 

In the first half of 2024 alone, Globe blocked access to 1,718 domains and 190,167 URLs related to child sexual abuse materials. The company also deactivated 2,726 domains linked to illegal gambling sites. 

Globe’s efforts are in line with the Anti-Child Pornography Act of 2009 (Republic Act 9775), which mandates internet service providers (ISPs) to deploy technologies that prevent access to or transmission of child pornography. 

To learn more about Globe’s online safety efforts, visit https://www.globe.com.ph/.

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ABOUT GLOBE

Globe Telecom, Inc. is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It offers innovative digital solutions in the areas of fintech, healthtech, adtech, climate tech, shared services and venture capital. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.

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Incidents of pilferage, including the theft of cable lines, batteries and electronics among others, rose from 3,069 in 2022 to 3,887 in 2023, as criminals continued to target valuable network assets despite Globe’s sustained crackdown along with law enforcement authorities. 

These incidents led to 1,153 service outages in affected communities. 

“When our network facilities are compromised, it disrupts essential connectivity that people heavily rely on for day-to-day activities at work and in school, and for critical tasks such as emergency response. Every outage caused by pilferage impacts not just the business but, more so, our customers,” said Joel Agustin, SVP and Head of Network Planning and Engineering at Globe. 

Out of the total, the Greater Manila Area logged the highest number of cases at 2,441, accounting for 62.8% of the total. Mindanao is second at 510 cases, Visayas with 472 cases, Northern Luzon with 379 cases, and Southern Luzon with 85 cases.  

To address the escalating security concerns, Globe continues to strengthen its asset protection strategies and actively encourages Local Government Units (LGUs) to undertake random inspections to bolster the security of telecommunications equipment.

Globe called on the public to exercise greater vigilance and alert the company and the authorities of suspicious activities linked to battery theft and other forms of pilferage.

It also reminded the public that buying or selling stolen property carries significant legal penalties, warning that those involved face potential fines and imprisonment. 

Reports may be sent to the Globe Security Command at 09176888545, the Philippine National Police via their 24/7 helpline 16677, or the nearest police station.

To learn more about Globe, visit https://www.globe.com.ph/. 

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