Presented annually, the Insurance Asia Awards recognize outstanding insurers, brokers, and industry players across the Asia-Pacific region that demonstrate excellence in innovation, customer service, and market leadership. CLIB’s latest recognition reflects its sustained efforts to simplify insurance, remove barriers to financial protection, and deliver solutions that are more accessible, relevant, and responsive to the evolving needs of Filipinos.

“At Cebuana Lhuillier, we have always believed that insurance should be within everyone’s reach, regardless of circumstance,” said Cebuana Lhuillier President and CEO Jean Henri Lhuillier. “This recognition reflects the progress we have made in advancing financial inclusion through protection. But our work is far from over. As the needs of Filipinos continue to evolve, we remain committed to expanding access to insurance and developing solutions that help more families build greater financial security.”

In 2025, CLIB generated ₱1.766 billion in premiums, representing a 24 percent year-on-year increase, alongside 26 percent growth in peso revenues and 24 percent growth in US dollar revenues.

Working with a network of 40 insurance partners, the company now provides protection to more than 21.3 million insured Filipinos through a hybrid distribution model that combines the reach of Cebuana Lhuillier’s nationwide branch network with digital innovations.

By strategically positioning its branches in high-traffic malls across Luzon, Visayas, and Mindanao, CLIB has not only bridged the gap between traditional financial distribution and modern consumer needs but has also redefined how and where insurance services are delivered.

This commitment to purposeful innovation is reflected in Cebuana Lhuillier Insurance Brokers’ expanding portfolio of insurance solutions, with offerings tailored to the diverse protection needs of Filipinos, including Mindcare, which broadens access to coverage by recognizing the importance of mental well-being.

Cebuana Lhuillier Insurance Brokers, Inc. Senior Vice President and General Manager Atty. Isagani Acosta said the recognition reflects the company’s ability to consistently transform its vision into meaningful outcomes for customers.

“This award reflects the strength of our insurer partnerships, the dedication of our people, and our continued focus on delivering a seamless customer experience,” said Acosta. “As the protection needs of Filipinos continue to evolve, we will keep strengthening our distribution network, enhancing our digital capabilities, and developing practical insurance solutions that are easy to understand, accessible, and relevant to everyday life.”

Beyond its leadership in the Philippines, CLIB is helping drive the global evolution of inclusive insurance through the Microinsurance Master Accelerator Program. By contributing its experience in designing scalable and accessible protection models, CLIB is helping influence international approaches to financial inclusion while showcasing Philippine innovation to the world.

As CLIB celebrates its fifth consecutive award as Domestic Broker of the Year, the company remains committed to its goal of providing inclusive insurance through innovation, deeper collaborations, and customer-centric solutions that will make financial protection more accessible and more meaningful for every Filipino.

The post Cebuana Lhuillier Insurance Brokers Wins Insurance Asia’s Domestic Broker of the Year for the Fifth Straight Year appeared first on Industry Daily Observer - Your Window into Global Industry Trends.

SEO Description: The Alex Eala phenomenon offers Filipino businesses powerful lessons in personal branding, community building, authenticity, storytelling, customer loyalty, and turning national pride into lasting brand equity.

There is something happening around Alex Eala that goes beyond tennis.

Yes, she is winning matches. Yes, she is climbing the WTA rankings. Yes, her historic performances have put Philippine tennis on an international stage.

But watch what happens around her.

Filipinos show up.

They bring flags.

They cheer in Tagalog.

They follow her matches from different time zones.

They share clips, celebrate her victories, analyze her losses and defend her when the inevitable criticism comes.

Even during her recent Canadian Open run, Eala’s matches attracted large Filipino crowds. Her fourth-round run eventually ended against Belinda Bencic, 6-4, 6-0, but the defeat did little to diminish the phenomenon surrounding her.

And for anyone in marketing, business, PR, social media or brand building, there is a fascinating lesson here.

Alex Eala isn’t simply building a sports career. She’s building a community.

And businesses should pay attention.

A Brand Is More Than a Logo

For years, companies have talked about branding as if it were primarily about logos, colors, taglines and advertising.

Those things matter.

But they aren’t the brand.

The brand is what people feel, remember and say when you’re not in the room.

That’s where Eala becomes an interesting case study.

She represents excellence, youth, discipline and ambition—but she also represents something much more emotional:

Filipino identity.

When she walks onto an international court carrying the Philippine flag, Filipinos don’t feel like they’re simply watching another tennis player.

They feel represented.

That distinction is enormous.

She Gave People Something to Root For

One of the most powerful principles in community marketing is simple:

People don’t always rally around products. They rally around meaning.

Eala has become a symbol of what Filipinos can achieve on a global stage.

Her historic Wimbledon campaign earlier this year—when she became the first Filipino to reach the singles Round of 16 at the tournament—further accelerated that connection. Philippine officials publicly celebrated her achievement, with President Ferdinand Marcos Jr. describing her as an inspiration to the nation.

But the interesting part isn’t simply the achievement.

It’s what happened afterward.

The story became bigger than tennis.

Young athletes saw possibility.

Filipino families had someone to cheer for.

The diaspora found a familiar symbol thousands of miles from home.

A report examining the “Eala effect” described Filipinos gathering at tournaments around the world with flags, signs, chants and phones ready to capture the moment.

That’s community.

And community is one of the most valuable assets a brand can build.

The Filipino Diaspora Is Part of the Story

This may be one of Eala’s most powerful branding lessons for Philippine businesses.

Filipinos are everywhere.

And they don’t stop being Filipino when they leave the country.

Eala’s international matches have created moments where overseas Filipinos can gather and celebrate something distinctly their own.

That matters.

A strong brand doesn’t merely sell to an audience.

It gives the audience a shared identity.

Think about the difference:

“Buy our product.”

versus

“This is who we are.”

The second is infinitely more powerful.

This is why brands that successfully build communities often outperform brands that rely purely on promotional messaging.

Authenticity Beats Manufactured Virality

Here’s another lesson.

Eala doesn’t need to manufacture a personality every day.

Her story already has substance.

She’s young. She’s competing internationally. She carries the Philippine flag. She works through difficult matches. She wins some. She loses some. She keeps going.

That makes the story naturally interesting.

For businesses, this is an important reminder:

Stop trying so hard to look interesting. Start becoming interesting.

Don’t manufacture a “viral” campaign if your customer experience is mediocre.

Don’t post inspirational quotes if your employees are miserable.

Don’t claim innovation if your business hasn’t changed in five years.

Don’t say you’re customer-centric if nobody answers the phone.

Build something worth talking about.

Then tell the story honestly.

Community Doesn’t Mean Everyone Has to Agree

There is another side to the Eala phenomenon worth understanding.

As her popularity grows, so does the conversation around her.

Some fans celebrate every point.

Others debate her ranking, performances and potential.

Some supporters occasionally become overly aggressive online.

That’s a reminder that community is not the same as universal agreement.

When people care deeply about something, they talk about it.

They debate it.

They defend it.

They criticize it.

They create memes about it.

From a brand perspective, conversation itself can be a powerful signal.

A brand nobody talks about may have a bigger problem than a brand receiving some criticism.

The real goal isn’t to eliminate every negative comment.

It’s to create enough trust, relevance and goodwill that the larger community understands what your brand stands for.

Eala Has Become a Media Magnet

There’s also a very practical PR lesson here.

When Eala plays, there is a story.

When she wins, there’s a bigger story.

When she loses, there’s still a story.

When she returns home, there’s another story.

When Filipino fans gather, there’s another.

When a young athlete inspires children, there’s another.

That’s what communications professionals call a story ecosystem.

Instead of having one announcement, you have dozens of connected narratives.

Businesses can do the same.

A company launches a product.

Then show the customer using it.

Feature the people behind it.

Explain the problem it solves.

Show the impact.

Share the founder’s story.

Highlight employees.

Document milestones.

Talk about lessons learned.

The product becomes the center of a larger story—not the entire story.

From Attention to Brand Equity

Here’s the biggest distinction.

Attention is not the same as brand equity.

Going viral is nice.

Getting millions of views is nice.

But what happens afterward?

Do people remember you?

Do they trust you?

Do they recommend you?

Do they come back?

Do they feel that they are part of something?

Eala’s trajectory suggests that repeated performance plus authentic identity can turn attention into something much more durable.

Her popularity has already attracted brands and partnerships, while companies have used fan experiences and campaigns to bring her closer to Filipino audiences. Globe, for example, organized a Manila homecoming event built around fans, youth and sports enthusiasts following her WTA journey.

That’s where commercial value begins to emerge.

The Lesson for Filipino SMEs

You don’t need to be Alex Eala.

You don’t even need a celebrity.

A small Filipino business can apply exactly the same principles.

Know what you stand for.

Know who you serve.

Give people a reason to care.

Tell stories instead of constantly selling.

Celebrate your customers.

Show your people.

Build a community around a shared belief or aspiration.

And most importantly:

Be consistent.

Community isn’t built in one viral Facebook post.

It’s built through hundreds of small interactions.

A reply to a customer.

A helpful video.

A behind-the-scenes story.

A customer success story.

A founder showing up.

An employee being recognized.

A community being heard.

Over time, those moments create familiarity.

Familiarity creates trust.

Trust creates loyalty.

And loyalty creates brand equity.

The Real “Eala Effect”

Perhaps the most interesting lesson from Alex Eala isn’t how many people are watching her.

It’s why they keep watching.

She has given Filipinos a story they can see themselves in.

A young Filipina competing against the best in the world.

A flag on her shoulder.

A community behind her.

And a journey that isn’t finished.

That’s powerful branding.

For businesses, the takeaway is even simpler:

Don’t just build an audience. Build something your audience can believe in.

Because algorithms can deliver attention.

Advertising can buy reach.

Influencers can create awareness.

But community is earned.

And once people feel that your success is somehow connected to theirs, you have moved beyond marketing.

You’ve built a brand.

And perhaps that is the greatest lesson of the Alex Eala phenomenon:

People don’t just want something to buy. They want something to believe in, belong to and cheer for.

That’s the kind of brand worth building.

via Industry Daily Observer

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The growing interest in overseas travel reflects the continued strength of the country’s travel sector. According to the Philippine Statistics Authority (PSA), outbound tourism expenditure grew by 3.5% in 2025, the highest growth among all tourism expenditure categories, highlighting that Filipinos continue to invest in international travel. As overseas travel becomes an increasingly important financial priority, the need for convenient, reliable, and accessible foreign exchange services continues to grow.  

“Travel has become more than just a leisure activity for many Filipinos, it represents opportunities to reconnect with loved ones, pursue personal aspirations, and explore the world with confidence,” said Jean Henri Lhuillier, President and CEO of Cebuana Lhuillier. “As Filipinos become more globally connected, our mission is to make these opportunities more accessible through competitive rates, secure transactions, and the convenience of our nationwide network.” 

Responding to this, Cebuana Lhuillier MoneyXchange continues to enhance its foreign exchange services to make accessing foreign currency more convenient. Through its Click-and-Collect service, customers can reserve selected foreign currencies online and conveniently pick them up at their preferred Cebuana Lhuillier branch, making travel preparations easier and more seamless. 

While travel remains a key driver of foreign exchange transactions, today’s customers also rely on foreign currency for a wider range of cross-border financial needs. Entrepreneurs use it to pay overseas suppliers, freelancers receive payments from international clients, students secure funds before studying abroad, and families maximize the value of remittances from loved ones overseas. 

“Today’s customers expect foreign exchange services to be fast, transparent, and readily available,” said Philippe Andre Lhuillier, Senior Executive Vice President of Cebuana Lhuillier. “Whether they’re preparing for a trip, paying tuition abroad, or managing international business transactions, they need a trusted partner that offers convenience and competitive rates. We continue to enhance our services to make every exchange easier and more accessible for Filipinos.” 

With several decades of experience and one of the country’s largest branch networks, Cebuana Lhuillier MoneyXchange continues to provide Filipinos with reliable foreign exchange services wherever life takes them. Offering competitive exchange rates, convenient services, and trusted expertise, it remains the country’s Xchange Xpert for every foreign exchange need.  

The post Cebuana Lhuillier MoneyXchange Strengthens Its Role as Filipinos’ ‘Xchange Xpert’ appeared first on Industry Daily Observer - Your Window into Global Industry Trends.

Organized by Worldbex Services International (WSI), WOCEE and WOSAS continue to showcase the latest technological innovations and industry advancements that are helping shape a smarter, safer, and more future-ready Philippines.

Held simultaneously, the two expos complement one another by highlighting the vital role of technology in improving everyday life. This year’s WOCEE carries the theme “A New World of Innovation,” inviting visitors to experience groundbreaking consumer technologies and discover the latest developments from leading local and international brands. Meanwhile, WOSAS 2026 adopts the theme “Building a Secure Tomorrow,” emphasizing accessible, innovative, and reliable safety and security solutions designed to strengthen communities, businesses, and public spaces.

The opening ceremony, held on August 5 at the SMX Convention Center Manila, was hosted by renowned television and events personality Mr. James Deakin, whose dynamic presence energized the celebration. Ms. Jill Athnie Ang, Managing Director of Worldbex Services International (WSI), formally welcomed guests and officially opened the twin expos, underscoring WSI’s commitment to promoting innovation and highlighting its importance, saying “we are living through one of the most transformative periods in history. Artificial intelligence, smart technologies, automation, and digital connectivity are redefining how we communicate, conduct business, secure our communities, and improve our everyday lives”. She further adds that “Around the world, innovation is moving at an unprecedented pace, and the question before us is no longer whether change is coming—it is whether we are ready to lead it”.

The ceremony was also attended by distinguished government officials and industry partners who delivered messages of support, including:

• Hon. Imelda Calixto-Rubiano, Mayor of Pasay City, represented by Chief of Staff Mr. Peter Eric Pardo
• Asec. Alvin M. Navarro, Deputy Executive Director of the Cybercrime Investigation and Coordinating Center (CICC)
• Usec. Jed Patrick Mabilog, Undersecretary for Public Safety in the Department of Interior and Local Government
• Hon. Dr. Renato U. Solidum Jr., Secretary of the Department of Science and Technology (DOST), represented by Officer-in-Charge Hon. Mhark Ellgine A. Libao
• Hon. Cristina A. Aldeguer-Roque, Secretary of the Department of Trade and Industry (DTI), represented by Assistant Secretary Atty. Regino D. Mallari Jr.

As WOCEE and WOSAS 2026 officially begin, WSI invites industry professionals, business leaders, investors, technology enthusiasts, and the general public to explore the latest innovations, discover emerging trends, and build valuable partnerships across the consumer electronics, safety, and security sectors.

WOCEE and WOSAS 2026 will run until August 8, 2026, at the SMX Convention Center Manila. Admission is free. Visitors may register in advance at https://register.worldbexevents.com/ or learn more by visiting wocee.ph and wosas.ph.

WOCEE 2026 and WOSAS 2026 are events organized by Worldbex Services International and are for the benefit of the ABS-CBN Foundation Inc.

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A Company-Owned, Company-Operated Advantage

RDF’s company-owned, company-operated model provides full oversight from the feed mill and farms to the slaughterhouse and processing plants. This integration improves supervision and control over quality and safety, with Fresh Options as the flagship brand. By producing feed for its own farms, RDF enforces strict standards in ingredient selection, formulation, production, and biosecurity. As a result, operations remain consistent and fully accountable at every stage.

Two Silos, One Purpose: Protecting the Primary Ingredient

Two advanced corn silos use modern technology to preserve the quality of corn, the primary ingredient in swine and poultry feed. Sensors monitor conditions to prevent mold and contamination. The silo system also increases storage capacity and enhances biosecurity.

Safety and Quality: Disciplined Approach

The feed mill implements a comprehensive, end-to-end process to guarantee that only the highest-quality, safest feed reaches animals. Each stage is managed carefully: ingredients are sourced from trusted suppliers and undergo laboratory analysis; sanitation protocols are enforced; and processing follows clear SOPs. Automated systems and digital traceability allow real-time detection of issues, enabling immediate corrective action. Supervisory Control and Data Acquisition (SCADA), the Fedora System, a digital tracking platform for feed production and inventory, the Technical Service and Quality Assurance (TSQA) Department, and International Organization for Standardization (ISO) standards form a multilayered system that ensures accountability and continuous improvement. By ensuring the feed is consistently safe and high in quality, these controls promote animal health and reinforce consumer trust in Fresh Options products.

Digital Automation for Feed Safety

Digital automation improves safety, precision, and traceability at the feed mill. Automated controls and real-time monitoring detect deviations early and prevent errors. Two pellet machines produce uniform feed, while the SCADA Automation System provides oversight. The Fedora System tracks each raw material, batch, and production step through digital records, and mobile devices record quality checks and inventory movements in real time. These tools ensure transparency and protect product integrity.

Quality Oversight and Controls

The TSQA Department and Biolab oversee the entire production chain. All incoming ingredients are analyzed in the laboratory. Sanitation and biosecurity protocols maintain a contaminant-free environment. Processing follows SOPs and is monitored by automated systems that immediately flag deviations. Digital records enable rapid tracebacks and full accountability, while real-time QR-coded delivery tracking ensures accurate inventory and traceability to the farms. TSQA and Biolab’s audit, investigation, and corrective action cycle maintain continuous food safety control.

ISO 9001:2015 Certified: A Quality Management Milestone

The facility received ISO 9001:2015 certification in 2019, confirming that RDF’s systems met international standards for quality assurance and risk management. Although the company did not renew the certification due to a lack of external requirement, RDF continues to uphold the rigorous processes and standards established by the certification. Regular internal audits maintain these high standards. If future commercial or market needs require official accreditation, RDF is prepared to seek renewal and demonstrate its commitment to quality.

With robust systems that combine automation, strict quality controls, and end-to-end traceability, RDF’s feed mill safeguards the trust Filipino families place in every Fresh Options product. Each process, from raw materials to delivery, manages risk, ensures transparency, and maintains excellence. The feed mill is the vital link between farm and table, supporting healthier animals, safer food, and RDF’s dedication to earning and maintaining consumer confidence.

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via Industry Daily Observer

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Organized by the Philippine Tour Operators Association (PHILTOA), the 37th Philippine Travel Mart will be held from September 4 to 6, 2026 at the SMX Convention Center Manila. Carrying the theme “Nurturing NextGen Tourism,” this year’s event underscores PHILTOA’s commitment to developing a tourism industry that is sustainable, inclusive, digitally empowered, and centered on the well-being of both travelers and host communities.

From L-R: Lynne Adante, Nihma Karay, Mary Ann Ong, PHILTOA president Malou Japson, Arjun Shroff, Grace Ciptriano, Cecille Kimpo, and Erlinda Tan

According to PHILTOA President Maria Lourdes Flor “Malou” Japson, this year’s theme represents the next step in the association’s long-term vision for Philippine tourism.

“Nurturing NextGen Tourism is more than our theme for this year’s Philippine Travel Mart. It is PHILTOA’s continuing commitment to help shape a tourism industry that benefits not only today’s travelers but also the communities, destinations, and future generations that will sustain Philippine tourism in the years ahead,” Japson said.

The theme also marks the third chapter of PHILTOA’s evolving NextGen Tourism campaign. It began with Love the NextGen Tourism in 2024, which introduced a new vision for the industry, followed by Boosting the NextGen Tourism in 2025, which focused on strengthening partnerships and building industry capability. This year, Nurturing the NextGen Tourism emphasizes ensuring that these efforts continue to grow and create lasting impact.

At the heart of this vision are four pillars that guide PHILTOA’s programs and initiatives: Sustainability, Inclusivity, Health & Wellness, and Digitalization. Together, they encourage responsible tourism, wider participation across the tourism value chain, meaningful travel experiences, and the adoption of technology to keep the Philippine tourism industry globally competitive.

“These pillars are not simply aspirations—they guide how PHILTOA develops programs for our members and how we envision the future of Philippine tourism. We want tourism growth to be responsible, inclusive, innovative, and beneficial to every stakeholder,” Japson explained.

PHILTOA president Malou Japson and Philippine Airlines’ Head of Philippine Sales Bryan L. Ang (2nd and 3rd from left respectively) formalize their partnership agreement for the 37th Philippine Travel Mart. With them are (seated – PHILTOA Board of Trustees Harold Atondo, Mary Ann Ong, and PAL’s Marissa Dimaano, AVP for Passenger Sales. Behind them are PHILTOA’s Arjun Shroff, Nihma Karay, Cecille Kimpo, Grace Ciptriano, and Lynne Adante. Philippine Airlines is the 37th Philippine Travel Mart’s Official Airline Carrier

Visitors to this year’s Philippine Travel Mart will see these principles in action. Bringing together destinations, tour operators, hotels, airlines, attractions, and tourism enterprises from across the country, PTM offers travelers opportunities to discover new destinations, enjoy exclusive travel offers, and connect directly with tourism stakeholders committed to responsible and quality tourism.

More than a venue for booking vacations, the Philippine Travel Mart also provides a platform for emerging destinations, community-based tourism enterprises, and local businesses to showcase what they have to offer, helping spread tourism opportunities beyond the country’s traditional destinations.

“Every booth represents a community, every booking supports livelihoods, and every destination showcased contributes to strengthening local tourism. That’s what makes the Philippine Travel Mart more than a travel fair—it is a platform for nurturing the future of Philippine tourism,” Japson said.

As Filipinos continue to explore their own country, PHILTOA hopes travelers will recognize that every journey can create a positive impact—whether by supporting local businesses, respecting communities, or discovering destinations that deserve greater appreciation.

The 37th Philippine Travel Mart will be held from September 4 to 6, 2026 at the SMX Convention Center Manila. Admission is ₱120, with proceeds supporting PHILTOA’s tourism development and education initiatives.

More than offering great travel deals, this year’s Philippine Travel Mart invites every Filipino to become part of the NextGen Tourism movement—one that nurtures destinations, empowers communities, and helps shape a stronger future for Philippine tourism.

EastWest Bank is the Official Credit Card Partner of the 37th Philippine Travel Mart. Image shows PHILTOA and EastWest representatives at the signing of the agreement (from left to right): PHILTOA Board of Trustees Harold Atondo, Mary Ann Ong, PHILTOA prexy Malou Japson; EastWest Bank (EWB) President Jacqueline Fernandez, EWB’s Alistair de Lara, and EWB’s Francis Ramon Tioseco

The 37th Philippine Travel Mart is made possible through the generous support of official credit card partner EastWest Bank,  official airline partner Philippine  Airlines, and media partners, AsianTraveler, Chinoy TV, DiscoverMNL, Hospitality News Philippines, Lakbay Magazine, Malaya Business Insight, Manila Standard, Negosentro Media Group,  OurAwesomePlanet, SPOT.ph, WhenInManila.com, and others to be announced. Their continued partnership helps amplify PHILTOA’s advocacy for domestic tourism and inspire more Filipinos to embrace the vision of Nurturing NextGen Tourism: Discover Your Philippines.

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MANILA, Philippines — Two of the country’s most respected retail leaders will take center stage at the 32nd National Retail Conference and Expo (NRCE 2026) as Teresita Sy-Coson, Vice Chairperson of SM Investments Corporation, and Steven Tan, President of SM Supermalls, headline an exclusive fireside conversation moderated by internationally acclaimed broadcast journalist Rico Hizon.

Organized by the Philippine Retailers Association (PRA) as part of its 50th Anniversary celebration, the fireside session is expected to be one of the conference’s most anticipated highlights, offering attendees a rare opportunity to hear directly from leaders whose work has helped shape one of the Philippines’ most influential business organizations.

The conversation will focus on leadership, business, and the continuing evolution of Philippine retail—providing insights from decades of experience leading one of the country’s most recognized retail institutions. Rather than a keynote presentation, the fireside format allows for a more engaging and personal discussion, giving participants a unique perspective on leadership and the changing retail landscape.

SM’s story began with a single Shoe Mart store founded by the late Henry Sy Sr. and has since grown into one of the Philippines’ largest and most diversified business groups. Today, the SM brand has become synonymous with modern retail, shopping malls, banking, property development, and investments that continue to serve millions of Filipinos.

As Vice Chairperson of SM Investments Corporation, Teresita Sy-Coson has played a pivotal role in the company’s continued growth and strategic direction. Joining her is Steven Tan, who leads SM Supermalls, the country’s largest mall developer and operator, and has been instrumental in driving innovation and enhancing customer experiences across its nationwide network.

Moderating the discussion is Rico Hizon, one of Asia’s most respected broadcast journalists, whose decades of experience interviewing global business and government leaders promise an engaging and insightful conversation.

The fireside conversation forms part of the 32nd National Retail Conference and Expo, the country’s premier retail conference that annually gathers retailers, entrepreneurs, executives, and industry stakeholders to exchange ideas and explore the future of commerce. This year’s edition is themed “New. Next. Forward.” and will be held on August 6–7, 2026, at the SMX Convention Center Manila.

Registration for NRCE 2026 is already closed. Entrepreneurs, retailers, business owners, executives, startups, and aspiring industry leaders are encouraged to join the expo to learn about the latest trends, technologies, and solutions transforming the retail industry.

Visit www.nrce-ph.com

—

via Industry Daily Observer

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To navigate this evolving landscape, sector leaders are prioritizing hyper-personalization, operational efficiency, and digital trust as key pillars of their business strategy. With 87% of Filipino consumers now expecting experiences tailored to their individual preferences, generic service presents a clear business risk. At the same time, industry-targeted cyber threats have risen by 325%, demonstrating that robust cybersecurity is a baseline necessity for guest confidence. Furthermore, implementing automated systems to handle routine processes such as billing and reservation modifications helps businesses mitigate ongoing labor shortages and rising costs, allowing staff to focus on high-value, personal guest interactions.

In response to these shifts, Globe Business believes the answer lies in what it calls Intelligent Transformation, an integrated approach that enables hospitality and food service organizations to harness cloud and data capabilities, supported by secure and reliable connectivity and cybersecurity. This approach reflects Globe Business’s commitment to powering premium guest experiences and more efficient operations.

By combining guest data, AI-enabled systems, and real-time analytics, hospitality and food service businesses can deliver more relevant recommendations and tailored interactions. According to industry benchmarks, executing this level of personalization can increase guest lifetime value by 20% to 30%. This unified digital foundation allows HoReCa organizations to replace fragmented legacy IT systems with a single, secure infrastructure.

“Today, the most successful hospitality businesses rely on how effectively a company integrates every digital touchpoint of the guest journey,” said Marlon Cruz, Head of Consulting and Architecture at Globe Business. “Intelligent Transformation helps organizations establish technology as a strategic asset that supports employees, safeguards guest data, and drives sustainable revenue.”

These operational priorities and digital strategies formed the core of discussions led by Globe Business during MyKar Events, Inc.’s 9th Hospitality Summit and 5th Food and Beverage Summit. Underpinning all these efforts is connectivity. Stable and reliable network infrastructure has evolved from a basic utility into a critical digital foundation, essential to enabling seamless, hyper-personalized, and secure customer experiences.

As the HoReCa industry continues to evolve, Globe Business remains committed to helping businesses navigate change through solutions that combine connectivity, cloud, cybersecurity, and data-driven innovation. By enabling Intelligent Transformation, the company aims to help hospitality and food service organizations create experiences that drive sustainable growth in an increasingly connected world.

Learn more about Globe Business solutions for Hospitality and Food Service industries by visiting www.globe.com.ph/business. 

Via: industrydailyobserver

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Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and continued innovation.

Commenting on the certification, Lois Dalida, Chief People and Culture Officer, shares, “We are humbled and grateful to receive the certification once more. At EastWest Ageas, we value fostering a workplace culture that ensures our people thrive both in their professional and personal lives. This milestone only pushes us to continue pursuing this purpose and explore more ways to live up to our status as a Great Place to Work.”

People-First culture at EastWest Ageas 

EastWest Ageas has achieved this certification through programs that focus on employee well-being, workplace engagement, and career advancement. The company’s WFH 2.0 program, which requires staff to report on-site twice a week, has also enabled employees to balance their work with their personal responsibilities. 

EastWest Ageas also values empowering its people through training seminars that develop their skills. It also remains open to fresh ideas, allowing employees to take the lead in their respective departments. 

These efforts are reflected in the company’s own numbers: 94% of the employees report feeling welcomed when they first joined EastWest Ageas. The company likewise saw its time-to-fill rate grow from 50% to 69% within the past year. 

These internal results mirror broader patterns Great Place To Work has observed across certified companies. According to Great Place To Work research, job seekers value working at organizations with this certification, as they are 4.5 times more likely to find a supportive boss. Staff at these companies are 93% more likely to look forward to reporting to work. They are also twice as likely to be paid fairly, to earn a share of the company’s profits, and to have equal opportunities for a promotion. 

For people planning to advance their careers in a company that puts them first, EastWest Ageas is currently hiring new talent. Check out its careers page at www.ewageas.com.ph. 

Via: industrydailyobserver

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 ●      ANA and JNTO Manila are offering Economy Class flights from Manila to anywhere in Japan for as low as USD 280, bookable from July 24 to August 2, 2026, for travel through September 30, 2026.

 ●      The promo encourages travelers to explore beyond Tokyo, highlighting Hokkaido, Akita, and Fukushima for their summer landscapes, culture, and cuisine.

MANILA, July 24, 2026— All Nippon Airways Co., Ltd. (hereinafter “ANA”) and JNTO (Japan National  Tourism Organization) Manila is inviting Filipino travelers to discover a different side of Japan this season  with an exclusive, limited-time seat sale. 

Starting July 24 through August 2, 2026, passengers can book Economy Class flights from Manila to  anywhere in Japan for as low as USD 280 (base fare). The promotional travel period runs from August 1  to September 30, 2026. 

Beyond classic favorites like Tokyo, this special fare encourages travelers to venture further north to  experience Japan’s stunning, cooler summer landscapes and hidden gems: 

Hokkaido: Famous for its refreshing climate, sprawling lavender fields in Furano, scenic national parks,  and world-class fresh seafood. 

Akita: Home to dramatic coastlines, relaxing hot spring towns (onsen), rich cultural traditions, and  breathtaking nature. 

Fukushima: Renowned for its rich samurai history, scenic lakes, stunning mountain views, and delicious  seasonal summer fruits.

“We are excited to offer this special promo so our Filipino passengers can experience the incredible,  untapped beauty of Northern Japan,” said Mr. Takeru Matthew Okamoto, General Manager of ANA  Manila. “Summer is an extraordinary time to visit Japan, whether you’re taking in colorful summer flower  viewing, experiencing lively local summer festivals, or indulging in fresh seasonal cuisine. Plus, applying  for a Japan visa during the summer season is noticeably easier and smoother compared to other peak  travel times, making now the perfect opportunity to plan your getaway.” 

Don’t miss the chance to create unforgettable memories in Japan— visit ana.ms/newside for more details. Service Overview: 

Eligible Routes: Manila to Japan 

o Tokyo(Haneda, Narita) and other cities in Japan via Tokyo 

Eligible Classes: Economy Class 

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